Privacy Policy
These terms and conditions govern your use of rhosconstruction.co.uk (the "website"), operated by RHOS Construction Limited ("we", "us", "our"), a company registered in England and Wales (company number 03178444). By accessing or using this website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use this website.
These terms relate only to your use of this website. They do not form part of, and do not affect the terms of, any separate contract you may enter into with us for construction, groundworks, or related services, which will be governed by a separate written agreement.
1. Information We Collect
We may collect the following information about you:- your name and job title;- contact information, including your email address, phone number, and postal address;- demographic information such as your postcode, preferences, and interests; and- other information you provide in connection with enquiries, surveys, or requests for a quote.Most of this information is collected directly from you when you contact us, request a quote, or otherwise get in touch through our website.When you visit our website, we may also collect technical information automatically through cookies and similar technologies, including your IP address, browser type, and which pages you visit. See Section 4 (Cookies) for more detail.
2. How We Use Your Information
We use the personal information we collect for the following purposes: - responding to your enquiries and providing quotes or information about our services; - internal record keeping; - improving our services and how we deliver them; - sending you promotional information about our services, offers, or projects, where you have agreed to receive this; - contacting you for customer feedback or market research purposes, by email, phone, or post, where you have agreed to this; and - tailoring the content of our website to your interests. We will only use your information for direct marketing or research purposes where you have given us your consent, and you can withdraw that consent at any time (see Section 6, Your Rights).
3. Cookies
Cookies are small text files placed on your device that help us understand how visitors use our website. We use traffic log cookies to identify which pages are being used, which helps us analyse traffic and improve our website. This information is used only for statistical purposes. A cookie does not give us access to your computer or any personal information other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually change your browser settings to decline them if you prefer. Please note that doing so may affect your experience of the website. Where we use any cookies that are not strictly necessary for the website to function (such as analytics cookies), we will only set these with your consent.
4. Sharing Your Information
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required to do so by law. We may share your information with: - service providers who help us run our website or business (for example, hosting or email providers), who are only permitted to use your data to provide services to us; - professional advisers such as accountants or solicitors, where necessary; and - law enforcement or regulators, where we are required to do so by law. We do not transfer your personal information outside the UK unless appropriate safeguards are in place to protect it, in line with UK GDPR requirements.
5. Your Rights
Under UK GDPR, you have the following rights in relation to your personal information: - the right to be informed about how your data is used; - the right of access to the personal information we hold about you, free of charge; - the right to rectification of inaccurate or incomplete information; - the right to erasure of your information in certain circumstances; - the right to restrict processing of your information; - the right to data portability; - the right to object to certain types of processing, including direct marketing; and - the right to withdraw consent at any time, where we rely on consent to process your data. To exercise any of these rights, or to update your marketing preferences, please contact us at enquiries@rhosconstruction.co.uk. We will not charge a fee for standard access requests, and we will respond within one month, as required by law. If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.
6. How Long We Keep Your Information
We keep personal information only for as long as necessary for the purposes it was collected, including to satisfy any legal, accounting, or reporting requirements, after which it is deleted or anonymised.
7. How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Links to Other Websites
Our website may contain links to other websites of interest. Once you use these links to leave our site, we do not have control over that other website and cannot be responsible for the protection of any information you provide while visiting it. Such sites are not governed by this privacy policy, and you should review the privacy policy of any site you visit.10. Changes to This PolicyWe may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated 'last updated' date.
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